Pet Sitting in Sydney
Pet Sitting offers an alternative to boarding pets and is especially suitable for cats, fish, birds, guinea pigs, rabbits and ferrets, aged pets and those not suited to travel.
Your home and property are cared for with added presence whilst you are away.
Our services include:
- Initial set up interview in your home
- Scheduled long or short term visits
- Daily feeding, playtime, administering medication, brushing of pets
- Removal of soiled litter and food scraps
- Collection of mail
- Removal of junk mail and rubbish at street frontage
- Plant watering
- Cleaning of swimming pool traps
- Putting out/return of rubbish bin and recycling box
- Lights and drapes circulated
- Security check of doors/windows and home perimeter
- Emailing you to advise all is well back home
Peace of Mind
- Petcare hold a Master Secuity License issued by the Commissioner for Police in NSW
- References happily provided
- Written contract stating rates and services provided at interview
- Back up staff on hand
- Recommended by vets, pet shops and grooming parlours
- Now in our twentieth year of continual service to pet owners
- Our service operates all year
Our Rates
| Once daily cat feed visit from $24 |
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| Contact us for a quote on your individual needs. |
Frequently Asked Questions
Is Petcare safe and reliable?
- We have been operating for twenty continual years.
- Petcare holds a Master Security Licence issued by the Commissioner for Police in NSW.
- We are insured with AMP/GIO for Public Liability and negligence issues whilst on your property.
- We are members of Pet Sitters International, Professional United Petsitters, and Australian Security Industry Association Limited.
- We are well known to most veterinarians, pet shops and groomers in the inner city areas of Sydney.
- It is no trouble to provide you with references.
I am not sure if pet sitting is what I want for my pet? We understand. If you are unsure about any aspect of leaving your pet at home please call on us. We are happy to meet in your home to discuss any concerns you may have. There is no cost and no obligation. We want the best for your pet too and will do our utmost to achieve the best possible results.
How do I make a booking and when do we meet? You can phone us on (02) 9310 3880 or request us to contact you via email at petmail@petcare.com.au. We will then arrange a time to meet with you and to meet your pet/s. We prefer to have at least three days notice to meet with new clients.
What is included in Petcare’s costs? For home pet sitting assignments the cost of mailbox clearance, rotation of lights/radio/tv, removing litter from the front of properties, starting a car engine, checking on any vehicles left on property/street, following up on newspaper cancellations, watering of plants inside/outside, feeding of pets, cleaning up after pets, changing litter trays, replenishing water, administration of medication, brushing of pets, exercising pets, pat and chat time, internal and external security checks of doors and windows, putting out/in rubbish bins and recycling containers, removal of all pet waste and food scraps from properties, communication by email/phone for updates whilst you are away. Other small chores may also be undertaken at no charge. We can also stock your fridge with fresh orange juice, milk and bread for your return home. Item costs only charged to your account. There is no charge for the initial interview.
What is not included in Petcare’s costs? Pet food is an individual item and not included along with cat litter and any other items used at home to ensure the comfort of pets. We can assist you by purchasing any additional items whilst you are away and adding the cost to your account balance. A small key return fee applies where we cannot leave keys securely inside a property or hand them to a designated contact. We do not leave keys in letterboxes.
Is there a minimum booking period? For first time clients we require a minimum of three visits. After this there is no minimum. Where future visits are requested a small key pick up fee applies where less than three visits are required. Keys can also be dropped at our location in Alexandria.
Can Petcare give medication to my pet? Yes. Medication, flea control products even cleaning of your pet’s ears and eyes are covered in our costs.
What are the tax saving advantages of using Petcare? Many of our business clients are able to claim back the GST component of fees and claim the net of costs as an expense for security visits too. Our Security Licence covers this matter.
Are my keys safe and when do I give them to Petcare? Your keys are in our custody at all times and bear no identification as to your address. We have a code system. Keys are either left inside your home on the last visit or returned at a specified time after you arrive home. We prefer to collect keys at interview time but understand this may not always be convenient.
What information does Petcare require? At interview time we go through a comprehensive questionnaire. We cover contact details, pet requirements, security issues and additional tasks to be undertaken.
What happens if I have to cancel? Simply call us to cancel. If we have conducted an interview with you and hold a deposit a cancellation fee applies. We refund the balance to you promptly. If you intend to reschedule no cancellation fee applies for one change of plans.
What about confidentiality and legal issues? We have a contract which covers insurance, security, veterinary and access matters relating to your needs. This is signed at interview time. We do not disclose the nature of our work to anyone. We do not wear uniforms and make a point of parking in locations away from your home on each visit.
When and how do I pay and what happens if I cancel? At interview time we collect a deposit of 50% of total cost where the account is in excess of $200. Balance payable within seven days of the last time we visit. For work less than $200 payment in full is required at interview. We accept cash, cheque, Visa, MasterCard, money order and direct bank credit. A small cancellation fee applies only after a deposit has been made.
Can I contact Petcare whilst I am away? We encourage you to check in with us whilst you are away. In the event your call finds us busy we will either phone you back or forward an email depending on the arrangements set up at interview time.
When does Petcare visit my home and pet/s? We work out a schedule with you. Pets are visited daily at a predetermined time so they become aware of the regularity of our visits.
What happens if my pet/s become ill whilst I am away? We will make every attempt to contact you immediately. If you cannot be contacted we will take your pet to the Veterinarian advised on our contract with you. In the event your Veterinarian is closed we will use other services which are available twenty four hours. Costs associated with any veterinary consultations will be charged to the credit card designated on the Petcare/client contract.
What about my landlord as I am not supposed to have a pet? A large number of our clients are in this situation. We remain a confidential discreet service at all times and do not discuss your private arrangements with our business ever. In the rare event we were to be challenged entering a property we are simply “ a friend” calling to check on certain matters whilst you are away. We do not wear uniforms or carry visible items so as to attract attention to our work.
